Hospital-based billing and Updates to billing practices
Some Mission Cancer + Blood locations will be switching to a hospital-based bill (also known as provider-based bill) to fully integrate with UI Health Care. This means you are treated using doctor or provider care and hospital care, which must be billed separately even though they happen at the same time.
Where will my bill be coming from?
For dates of service on or after June 2, 2025:
your bills will come from University of Iowa Health Care.
Visit UI Health Care’s MyChart Bill Pay Portal
For dates of service between December 31, 2024, and June 1, 2025:
you may receive bills with both systems listed.
Visit UI Health Care’s MyChart Bill Pay Portal
Visit Mission Cancer + Blood’s Bill Pay Portal
For dates of service before December 31, 2024:
your bills would still be from Mission Cancer + Blood only.
Visit Mission Cancer + Blood’s Bill Pay Portal
To pay any outstanding bills, please follow the instructions listed on the bill.
Additional FAQs about Hospital Based Bills and UI Health Care’s Billing Practices
What is hospital-based billing?
When a clinic or health care facility uses a hospital-based billing model (also known as provider-based billing), it means that patients are being treated as part of a hospital - using both doctor care (also known as professional services) and hospital care (also known as technical services). These must be billed separately, even though they happen at the same time.
Why is my clinic location switching to hospital-based billing?
Switching the clinics to hospital-based ensures they are fully integrated with the existing hospital departments to provide the highest quality, most seamless coordinated care available.
What are doctors fees or professional fees?
Doctors fees or professional fees are services of a health care provider during a clinic visit or procedure, including the reading of test results.
What are hospital facility fees?
Hospital fees include things like room, equipment, supplies, testing, nursing, etc. for a clinic visit or procedure performed in hospital space. This also includes things like tests, labs, and imaging.
Will this switch to hospital-based billing mean my bills are higher?
Depending on your insurance or health plan, hospital-based billing may lead to higher out-of-pocket costs for you, such as a higher copay, coinsurance, or deductibles. It is recommended that you review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic.
Do I need to contact my insurance company to let them know about this change?
While you are not required to, it is recommended that you review your health care benefits or call your insurance. They can tell you if your plan covers facility fees in a hospital-based clinic. Helpful questions to ask are:
- How much of the charge is covered?
- How much will be put toward my deductible or coinsurance?
- What tier of my benefits plan will apply at this location?
Where can I find more information about hospital-based billing?
For more information on hospital-based billing, you can visit https://uihc.org/billing-hospital-based-clinics
If I have questions about my bill, who do I contact?
If you have questions about your bill for visits on or after June 2, 2025, please contact:
Patient Billing Services
Monday through Friday, 8 a.m. to 5 p.m.
Phone: 319-384-2196 or 866-393-4605
Email: [email protected]
You may also browse the Patient Financial Services Department website to learn more about the services this office provides. Please note, these services and this department’s ability to assist you will only be available for patients whose dates of services occurred on, or after, June 2nd, 2025.
If you have questions about your bill for visits before June 2, 2025, please contact:
Mission Cancer + Blood Billing
Monday through Friday, 8 a.m. to 5 p.m.
Phone: 515-282-3336