Financial Assistance

Insurance
This Journey Should Not Be Traveled Alone

We cover all major insurances including Medicare, Medicaid, Blue Cross, United Healthcare, Coventry, Aetna, and many others.

Please contact the billing team at 515-282-3336 if you have questions about your individual insurance. We do not accept out of state Medicaid.

Financial Counseling

At Mission, our patients are our number one priority. We understand that dealing with the finances of your care can be stressful. To alleviate some of this stress, we have a fully dedicated patient assistance staff to assist patients that qualify for additional funding. Below are the steps for how our financial counseling team obtains and manages patient funding. ​

1. You will meet with financial counselor and go over your specific benefits

2. Financial counselor will assess individual qualifications for funding/assistance

3. If you qualify for assistance you may be asked to sign forms and/or provide financial documents

4. Our financial assistance team submits and confirms you have received funding.

5. All claims for assistance will be processed by the financial counselors. We will be looking at these funds and may reach out for annual for reverification.

If you want to discuss whether or not you qualify for funding please reach out to our financial counselors. Amber Judge is located at our 1221 Pleasant Street Ste 100 location and can be reached at 515-237-7010. Andi Bagley is located at 411 Laurel Ste Ste A300 and can be reached at 515-558-6565.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

1. You have the right to a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

2. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

3. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

4. Make sure you save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.